Shipping policy
Shipping Policy
Last updated: May 16, 2026
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Times
Estimated delivery times may vary depending on the customer’s location and shipping provider:
- Europe: 5–12 business days
- International: 7–21 business days
Please note that delays caused by customs, carriers, or high shipping volumes may occur.
3. Shipping Costs
Shipping costs are calculated at checkout based on the customer’s location and selected delivery method.
4. Tracking Information
Once your order has been shipped, you will receive tracking information via email if available.
5. Incorrect Address
Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrect addresses provided by the customer.
6. Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us as soon as possible so we can assist you.
7. Customs and Import Fees
International customers may be responsible for customs duties, taxes, or import fees required by their country.